How It Works?
Your cleaner is eager to meet you and get to understand how you like things cleaned and organised.
This quick-step process allows us to match you with your dream cleaner, freeing up time to complete other things in your busy life. Here is how it all works.
Step 1. Estimate
This is where you tell us about your offices and the spaces required for cleaning.
Based on this information, you will receive an email that outlines the time and price to clean your workspace. If you do not need the entire workspace cleaned, you can request, through your cleaner, a shorter period of time.
Step 2. Book
Secure your booking with our placement fee and our team will have a long term cleaner (min 6 months) from your area ready to begin.
If we do have any questions regarding your request, we will call, otherwise expect a text or email outlining the booking confirmation. This confirmation will detail your cleaner and their contact details. Together you can set a schedule that works completely for you!
Step 3. Meeting
If you like your office cleaned a certain way, or only want specific areas touched, we want to know about it. It is our job to ensure all these aspects are addressed within the allocated time frame.
Payment arrangements will also be discussed at this time, noting that we are able to accommodate multiple payment options. We want to make this process as easy as possible for you.
AND YOU'RE DONE!
It really is as simple as that. But apart from how easy we make it to start, we focus more on how easy we make it to continue - and that's our promise.
The way we focus on this is by touching base with you after the first and second clean, to make sure you are happy with the work being provided. If you ever need to organise a replacement cleaner or provide feedback that you'd rather not discuss with your cleaner, we make it our duty to be only a phone call or email away!